Enquiries

You may find the answer to your question in our FAQ's.

If you cannot find the answer to your question, please contact our customer service team:

Monday - Friday 8:30am - 5:30pm

Claims enquiries

For any claims queries, contact our claims team.

Monday - Friday 9:00am - 5:00pm

Saturday 9:00am - 1:00pm

Complaints

To make a complaint, you can call, email or write to us.

Call us

0345 222 4544

Write to us

Complaints Manager, Opteven, Oxford House, Oxford Road, Thame, Oxon, OX9 2AH